Setup Tab > Public Booking Site Age Restrictions
Public Booking Site Age
Restrictions:
Some service line's may have age restrictions.
For example, Pharmacies can only administer the flu vaccine to patients over
the age of 5. There is a setting in the service line setup to trigger an alert
if the patient falls outside the age restrictions.
How it works:
- Under the Setup menu > Service Line Setup > within any Service Line>
on the setup tab.
There is a block at the bottom of this tab to enter 'Public Booking Site Age
Restrictions'. This defaults in as 'From Age: 0, To Age: 1000.' If there is an
age restriction, you can edit that to read 'From Age: 5, To Age: 1000.' for
example. You need to enter an alert message in the box below to appear to the
patient on the public site if they are outside this range.
- When the patient is booking on the public
site, after they submit their patient info (which includes their birthday) the
site calculates their age, and if they fall outside the age restrictions, they
will receive the alert message you entered in the service line setup. This will
not actually prevent the patient from booking the appt, it just ensures that
they are aware of the age restriction. They will need to decide to go back and
edit, cancel or continue.
NOTE: If you would like to prevent the appointment from being booked please see
article 'Questionnaires'. At the bottom of this
article you can learn about a setting within the online booking questionnaires
advanced settings to do so.