Missing Service Line Follow-up Appointment

If you are looking for a service line follow-up appt that is part of a sequence and it's not appearing in the follow-up required list or the appointment list, check the patients history tab. If their follow-up appointment was cancelled you will need to duplicate it.

> Go to the patient record or a past appointment for the patient. 
> Go to 'History Tab'. 
> Remove or edit the date range in the filter if needed and hit 'Search'. 
> The cancelled appointment should appear in the list below with 'Cancelled' in red. 
> Click the date link to access the cancelled appointment.
> To duplicate the cancelled appointment click the status link 'Cancelled'. 
> Hit the 'Duplicate' button.
> Follow-up the prompt to select a date and time.

The follow-up appt should now be back in the proper sequence order.
Call 1-866-470-4470 if you have any questions!