Details Tab > Appointment Confirmation Status Bar
Appointment Confirmation Status Bar
At the top of every appointment is an appointment confirmation status bar. This allows you to see when the confirmation email was sent, when/if they followed the link to fill out the questionnaire, and whether or not they have confirmed their appointment.
Confirmation Email and Link Followed Time Stamp:
Send Confirmation Email Link: Click on this link to send or resend the confirmation email to a patient. A popup will appear to verify the email address, and you can choose to include the online booking questionnaire, and hit send.
- The 'Sent' time stamp will appear or get updated. This tells you the last time the confirmation email was sent. (Initially this will be the time the appointment is booked.)
Link Followed: This time stamp lets you know when the patient clicked the link from their confirmation email to fill out the questionnaire.
(If the patient cannot find their confirmation email, even after you have just resent it, ask them to look in their junk folder. This is always a possibility as some patients will have tight security settings.)
Reminder Email Confirmation Status:
- A dash will appear on the right side of this bar once the reminder email has been sent out.
- The dash will turn into a check mark once the patient has confirmed their appointment from the reminder email.
Click here to learn more about Appointment Confirmation and Reminder Emails.